OurPrivacy Policy

At Digicom Business Solutions (Z) Ltd ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.digicom.co.zm), use our services, or interact with our "Get Quotation" form. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and any additional details provided via the "Get Quotation" form or direct communication.
• Usage Data: Information collected automatically through Google Analytics, including IP address, browser type, pages visited, time spent on the site, and other analytics data to improve our website performance.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze site usage. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• To process and respond to your quotation requests or inquiries.
• To improve our website, products, and services based on usage analytics provided by Google Analytics.
• To communicate with you about your requests, updates, or marketing offers (with your consent).
• To ensure the security and functionality of our website.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Third-Party Service Providers: Google Analytics for site usage analytics, subject to their privacy policies. We ensure these providers adhere to data protection standards.
• Legal Requirements: If required by law or to protect our rights, we may disclose information to authorities.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no internet transmission is fully secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• You may request access to, correction of, or deletion of your personal data by contacting us at info@digicom.co.zm.
• You can opt out of marketing communications by following the unsubscribe link in our emails.
• You may disable cookies via your browser, though this may affect website functionality.

6. International Data Transfers

As a Zambian-based company, your data is primarily processed in Zambia. However, data shared with Google Analytics may be transferred to servers located outside Zambia (e.g., the United States). We ensure such transfers comply with applicable data protection laws.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page with an updated "Last Updated" date. We encourage you to review it regularly.

8. Contact Us

For questions or concerns about this Privacy Policy, please reach us at:

• Email: info@digicom.co.zm
• Phone: +260 978 600 454 or +260 950 400 7698
• Address: No. 3B Ntoyo Road, Woodlands, Lusaka, Zambia